Privacy Policy

1. Introduction

Polar Social Games ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website polarsocialgames.com and use our free social casino games.

By using our service, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide to us, including:

• Age verification information
• Contact information when you reach out to us
• Feedback and survey responses
• Communication preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and location information
• Browser type and version
• Operating system
• Pages visited and time spent on our site
• Referring website
• Game usage statistics
• Device information

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences
• Analyze website traffic and usage patterns
• Improve our services
• Provide personalized content

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide and maintain our free social casino games
• Age Verification: To ensure compliance with Canadian regulations
• Website Improvement: To analyze usage and improve our services
• Communication: To respond to your inquiries and provide support
• Legal Compliance: To comply with applicable laws and regulations
• Security: To protect against fraud and ensure website security
• Analytics: To understand user behavior and preferences

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Analytics and data analysis
• Customer support
• Security services

4.2 Legal Requirements

We may disclose information if required by law or in response to:

• Court orders or legal process
• Government requests
• Protection of our rights and property
• Safety of users or the public

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate security measures to protect your information:

• SSL encryption for data transmission
• Secure servers and data storage
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

Note: While we strive to protect your information, no method of transmission over the internet is 100% secure.

6. Your Privacy Rights (PIPEDA Compliance)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the following rights:

6.1 Access Rights

• Right to know what personal information we have about you
• Right to access your personal information
• Right to know how your information is used

6.2 Correction Rights

• Right to correct inaccurate information
• Right to update your information

6.3 Withdrawal of Consent

• Right to withdraw consent for data processing
• Right to opt-out of communications
• Right to decline cookies (may affect functionality)

To exercise these rights, please contact us at privacy@polarsocialgames.com

7. Cookie Policy

7.1 Types of Cookies We Use

• Essential Cookies: Necessary for basic website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences
• Security Cookies: Help protect against fraudulent activity

7.2 Managing Cookies

You can control cookies through:

• Browser settings
• Our cookie consent modal
• Third-party opt-out tools

8. Third-Party Services

Our website may contain links to third-party websites or use third-party services. This policy does not apply to third-party sites. We recommend reviewing their privacy policies.

8.1 Game Providers

Our games are provided by third-party providers who may have their own privacy policies and data collection practices.

8.2 Analytics Services

We use analytics services to understand website usage. These services may collect information about your visits.

9. Children's Privacy

Our service is not intended for individuals under 19 years of age. We do not knowingly collect personal information from anyone under 19. If we discover that we have collected information from someone under 19, we will delete it immediately.

If you believe we have inadvertently collected information from someone under 19, please contact us immediately.

10. Data Retention

We retain your information only as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When information is no longer needed, we securely delete or anonymize it.

11. International Data Transfers

Your information may be transferred to and processed in countries other than Canada. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Providing notice through our website
• Sending email notifications for significant changes